The City Monitor solution provides a modern way of communication between municipalities and their citizens through mobile technology. The citizens of towns and villages can simply send their suggestions for improvement and report faults to the city governance directly from their phones via a free mobile app City Monitor. All messages are stored at www.citymonitor.sk, which are available for further processing for the government. Authorized officer of government can view, edit, and ensure resolution of registered complaints. With this attractive communication channel, citizens of towns and municipalities contribute to enhancing their surroundings and making them more beautiful.