Further Slovak cities discover advantages of City Monitor application. Latest from 1 July Považská Bystrica will join the thirty satisfied cities and other cities are begining with a trial run. Representatives of Považská Bystrica preferred City Monitor over competing products because they perceived superior quality and better solution.
City Monitor application is enjoyed even in Partizánske: „The advantage is that the data is a GPS data, this means that we know directly locate each fault,” said superintendent in Partizánske, Ing. Dasha Jakubíková.
In Slovakia City Monitor application is already being successfully used in Poprad, Kosice, Nitra, Ruzomberok and Dolny Kubin. Many introduced City Monitor in particular on the basis of complaints from residents who asked for more flexible communication between them and their city.
The reason for this success are undisputable advantages differing City Monitor from the competition:
- Ease of Use: clear and intuitive user interface,
- Intensive communication: instant feedback, targeting content and ongoing collection of user data,
- High level interactions: without the need to connect to the internet with an impact on several mobile devices simultaneously.
- Unrestricted access to information: sharing and loading data anywhere, anytime,
- Attractive design: space for creative marketing and business solutions.
Mobile application allows citizens to report faults in the city / town, tracking changes about the status of fault with location on the map, along with its GPS coordinates, providing feedback on already disposed malfunction or failure of the transmission whether the opinion was removed properly and on time.
The web application is used for the governments to keep evidence of reported faults, view and edit the list of events, add notes and comments, editing statuses during troubleshooting, checking the progress of works on liquidation of failure, following feedback from citizens and also sending notifications about important events in the city.
“It is web part for government the City Monitor differs significantly from similar solutions that are oriented to citizens and their ability to vote incentives, but do not contain the second part of the management process of handling reports. It can adequately replace expensive software products and largely simplify the processing of complaints reported. Its great advantage is that it minimizes, respectively completely eliminates unnecessary paperwork. It is an excellent, modern communication tool, which clearly improve the quality of the relationship between government and citizens of the city, ” says CEO of developer company QBSW a.s. Ing. Martin Hrnko MBA.
Meaning of application City Monitor is confirmed by the amount of reports that government daily receives from citizens. In Poprad during the first two months they recorded up to 70 reports by Citizens most often highlighted as the potholes on the roads, damaged traffic signs, mess, strewn garbage and broken public lighting. This application allows you to support the initiative by photo documentation and use of location-based services. Municipal Government gets complex problem report with photos and competent workers can start immediately to work on the issue.
The application is available free of charge to citizens in the AppStore and also Google Play. City Monitor can also be used by citizens free of charge via website www.citymonitor.sk, where they can report malfunction or faults just like in mobile applications.